Terms & Conditions for Prime General Agency
Last Modified: October 11, 2024
Introduction
By accessing or using the services provided by Prime General Agency (referred to as "we," "our," or "us"), including our website, mobile applications, and customer service, you agree to comply with and be bound by these Terms & Conditions. If you do not agree to these Terms, please do not use our services.
Services Provided
Prime General Agency offers insurance brokerage services to help individuals and businesses find and purchase insurance coverage. Our services include:
Offering quotes and policy comparisons
Assisting in purchasing insurance
Providing ongoing customer service and support
Helping with claims submissions (if applicable)
Eligibility
You must be at least 16 years old to use our services. By using our website or services, you confirm that you are legally able to enter into agreements and bind yourself to these Terms & Conditions.
User Responsibilities
When using our services, you agree to:
Provide accurate, complete, and up-to-date information for quotes, claims, or inquiries.
Maintain the confidentiality of any personal or account information provided to us.
Use our website and services only for lawful purposes and in compliance with all applicable local, state, and federal laws.
Privacy Policy
We are committed to protecting your privacy. Our collection, use, and protection of your personal information are described in our Privacy Policy, which you can review at www.primegeneralagency.com/privacy-policy Please refer to our Privacy Policy for details on how we handle your personal data.
SMS Terms & Conditions
By providing your phone number to Prime General Agency, you consent to receive SMS and MMS messages related to your inquiries, insurance services, and updates. You are also opting in verbally and by using the keyword "START" to begin receiving text messages. Your phone number will not be shared with any third party for marketing purposes. You can opt-out of receiving such communications at any time by using keyword "STOP" or by following the instructions provided in each message or by contacting us directly. These messages may include, but are not limited to:
Renewal Reminders
Pending Cancellation Reminders
Payment Declined Reminders
Cancellation Reminders
Key Information:
Opt-In: By providing your phone number and using the keyword "START" to begin messaging, you consent to receive text messages related to your account and services.
Message Frequency: The frequency of messages may vary depending on the service or communication you opt into.
Message & Data Rates: Standard message and data rates may apply, as charged by your mobile carrier.
Opt-Out: To stop receiving SMS messages at any time, text STOP to 281-882-8833.
Help: For assistance, text HELP to 281-882-8833, or visit our website at www.primegeneralagency.com/privacy-policy
Limitations of Liability
Prime General Agency is not responsible for any:
Errors, inaccuracies, or omissions in the information provided.
Losses or damages arising from decisions made based on our services.
Delays or failures in services caused by third parties (e.g., insurance carriers).
We do not assume responsibility for any loss or damage that occurs due to issues like missed deadlines, insurance claims, or premiums not being paid as expected.
Third-Party Links
Our website may contain links to third-party websites, such as insurance carriers or service providers. We are not responsible for the content, privacy policies, or practices of these third parties. You access them at your own risk.
Amendments
We reserve the right to modify, update, or revise these Terms & Conditions at any time. Any changes will be posted on this page with an updated effective date. Your continued use of our services after any changes signifies your acceptance of those changes.
Dispute Resolution
Any disputes arising from your use of our services will be resolved through binding arbitration under the laws of Montgomery County, Texas, rather than through litigation. If you have a complaint or dispute, please contact us first to attempt to resolve the matter informally.
Termination
We reserve the right to suspend or terminate your access to our services if you violate any of these Terms & Conditions or engage in behavior that we deem inappropriate or unlawful.
Governing Law
These Terms & Conditions are governed by and construed in accordance with the laws of Montgomery County, Texas, without regard to its conflict of laws principles.
Contact Information
For any questions regarding these Terms & Conditions or any other inquiries, please contact us at:
Prime General Agency
PO Box 8368
The Woodlands, TX 77387